Frequently Asked Questions



Where is South Hall Express Delivery located?
Our self-storage facilities are located in Alabaster and Trussville, but we’re convenient to many communities in Greater Birmingham, such as Hoover, Calera, Pelham, Saginaw, Moody, Leeds, and Pell City. Call us to arrange a visit to a facility near you!
What types of storage do you offer?
We offer traditional, climate-controlled, and valet storage. Traditional includes vehicle parking and storage of items that don’t need climate control. We also have true climate-controlled storage units, which are temperature and humidity-controlled to protect your belongings. These first two ways of storing require you to bring your things to one of our facilities and load the unit yourself. Valet storage, on the other hand, involves our team bringing a storage container or a few good-sized boxes to your property so that you can load them on the spot. Once you’re ready, we’ll take all your stuff back to one of our facilities for short or long-term storage.

Can I keep my vehicle here?
You sure can! Our locations have plenty of space for RVs, boats, cars, business vans, and other vehicles.
Is your security as good as I need it to be?
Yes, but there are many factors at play when determining how safe your belongings are in our storage units. Electronic gate access, for instance, guarantees that our staff knows who’s coming and going from our facilities at all times. Surveillance cameras are also a good deterrent for thieves. Our customers are always sure their items are secure in our high-tech storage units, so don’t hesitate to ask us for more information.
How do I make my payment?
With our online bill pay option, your payments can be processed entirely through our website. You can also use this useful feature to reserve more storage units, for example.
Do you offer wine storage?
Great question! Our private locations offer a variety of climate-controlled storage units with electrical outlets that you can use to store your wine collection and other valuable items. Both of our facilities are equipped with cutting-edge technology to make sure your wines are in perfect condition and easily accessible.

What is a customizable unit?
Our private storage units are ideal for clients who need custom storage solutions. Whether you want to be able to work directly out of your rental or need frequent access to your items, our customizable storage units are adaptable to your specific needs down to the smallest details, including how much space you need, how big your inventory is, or what type of equipment will be needed to move your things in and out of storage.
How do I get in touch with you?
Whether you are ready to start your next move or still have questions, don’t worry! There are many alternatives, including our online form or our offices. Regardless of which facility you choose to contact, our resident managers will be happy to help with anything you need.

For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!